Have you ordered a product from Vinted and no longer need it? Whether you have made a mistake while ordering or you no longer require the product, you can cancel the order anytime using a few easy steps.
Vinted is an online website that allows people to sell their pre-owned products, and it also sells products from different brands. Buyers get a variety of categories and options to choose from.
However, if you have made up your mind and want to cancel your order with Vinted, then you need to follow the steps discussed in this article.
Vinted: A Recommerce Website
For the people who are unaware of this term, “Recommerce” let us explain it briefly. Recommerce is a business that sells used and refurbished products. The main goal is to reduce waste, promote sustainability, and extend the life cycle of the products.
Vinted is one such recommerce platform that was founded in 2008 in Lithuania by two women. It is available in approximately 21 countries, where people are selling or exchanging their used and even new products.
Can I Cancel My Order From Vinted?
So if the order has not been shipped yet, both the buyer and the seller have the authority to cancel the order. If the order has already been shipped, the cancelation window will be closed.
To cancel the order with Vinted when the cancelation window is open, you need to follow a few simple steps:
- Log in to your account
The first thing you need to do is log in to your account using your email and password.
- Select The Order
Go to your Profile, and select the order you wish to cancel.
- Open The Chat
Open the chat window with the seller and select “Cancel Order”.
- Request Cancelation
Now you need to request the cancelation of the order by providing a valid reason.
- Confirm
Follow the prompts to confirm. Your order will now be canceled successfully.
Will I Get a Full Refund Upon Cancelation?
You must be wondering if you will get a refund or not. Vinted assures their customers that they will provide full refunds upon canceling their orders. Once you are done with the cancelation process, you need to wait for your request to be approved.
Once your cancelation request has been accepted, your full amount will be refunded within 5 to 10 business days. If you have purchased the items using a credit or debit card, your refund will be credited to your bank account.
How To Use Vinted As A Buyer?
If you are a buyer at Vinted, which means you are using the website to buy a product. You need to log in to the website, or you can also use their mobile app to login. Then you have to find the products you like to buy.
You can ask the seller if you have any questions regarding the product. Once satisfied, you can now place the order and make the payment online using any payment options, like UPI, credit or debit cards.
How To Use Vinted As A Seller?
If you want to sell your items on Vinted, you need to log in as a seller. List your products online, upload pictures, and provide a product description. When you receive an order, you have to ship the product.
Now wait for the product to be delivered. Once the customer has received the order and is satisfied with the product, your amount will be credited to your account.
Frequently Asked Questions
How Can I Contact Customer Care At Vinted?
You can only contact Vinted by writing an email to [email protected].
Will I Get A Refund After Canceling My Order With Vinted?
Yes, you will receive a full refund when you cancel or return an order on Vinted.
Conclusion
The process of canceling an order is quite complicated and difficult sometimes. But with the help of proper knowledge and guidance, you will definitely ace it.
So, whenever you face any difficulty while canceling an order from Vinted, you can follow this easy and comprehensive guide.